Our Services
Appointment Setting
We'll integrate your business process and have our skilled appointment setters handle all your business needs.
Order Taking
We provide an enhanced order taking process. From recording orders accurately, securing the recorded data and delivering the same to retail order fulfillment.
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Virtual Receptionist
Our live virtual receptionists will represent your business in a professional manner. Save on employment cost, get an entire team of professionals instead of hiring a single working employee.
Answering Service
Professional and customer-centric team that answer your phones 24/7 while following your business process.
Call Center Solutions
Enables the company to handle customer interactions. From a traditional setting of only voice calls to other mode of communication.
Dedicated Call Center
A customized call center solution, that is dedicated only to your company. Have your own team of professionals to handle all your call center needs.
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Non-Voice and
Email Support
Non-voice service work is primarily a back office job. This is an excellent strategy for enabling the business to work more efficiently.
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Live Chat Service
Provide 24/7 Live Chat support to your customers. It allows your website visitors to get immediate support or information which can increase your conversion rate.
Secure Text Messaging Service
Gain access to our secure text messaging service, without the worry of HIPAA breaches. Provide flexible options to your customers to contact you for support.
WE SPECIALIZE IN SERVING THE FOLLOWING INDUSTRIES
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TESTIMONIALS
HENRY B.
PRESIDENT OF AUTOMOBILE PARTS & SERVICES, SAN DIEGO, CA
Two years ago, we were using in-house staff to take care of our phones. It is hard to admit, but a large part of our business expenses is to maintain our in-house employees and pay for maintenance of the office equipment. We then partnered with Accenvo and it is the best business decision we ever made. Our business skyrocketed, almost 50% of our budget was allocated in other aspect of our business. Accenvo helped us scale up our business and we are up to this day still continue growing. We just opened another location in Los Angeles, CA.
TIM P. D.D.S., OWNER OF PRIVATE ORTHODONTIC OFFICE, BOSTON, MA
I am truly satisfied with the services that Accenvo is providing to our offices. They fixed the blind spot of my business, I have a start-up business and had no idea it will be this difficult to run it on my own with a few team members at the office. Accenvo have been providing call center solutions to my practice for over a year now and they revolutionized how our offices are communicating with our patients.
GEORGE D. OWNER AND C.E.O OF E-COMMERCE BUSINESS, MIAMI, FLORIDA
Running an E-commerce business relies on customer service. If a customer is satisfied, this could result to a referral of a new customer or a repeat purchase. Satisfied customers also equate to higher ratings/reviews, which can help ramp up your business. And Accenvo provides all that. Our company engaged with Accenvo and started with 20 agents. In less than a year, our business now has 120 agents. We ramped up tremendously and we won't be able to do it at this level without Accenvo.